Business Case
Dematerialization of orders
Context
- A major player in the field of water technology.
- Manual entry of customer orders is very time-consuming and error-prone (numerous checks and several business applications).
- Need to dematerialize and digitize PDF orders received by email.
Realization
- Automation of order processing and controls.
- Processing of the 8 main types of orders.
- Project carried out directly with the business team, making it easier to learn.
- Drag & drop of the zones to be recovered and direct seizure with visualization of the PDF.
- Connection to business repositories to run controls.
- Centralization of business controls.
Key information
- Sector : Water treatment
- Domain : Dematerialization of customer orders
- Solution: OpenText Capture Center
Benefits
- Nearly 90% automation on the specific ones.
- Reduction of 50 to 80% of data entry times.
- Productivity gains: the solution has integrated business controls to facilitate processing by employees.