Dematerialisation of customer orders

OpenText™ Vendor Invoice Management for SAP® Solutions

Take advantage of the extensive functionality VIM offers, particularly in the processing of a range of incoming documents from quotations, order confirmations, delivery notes to payment notices. The ability to deal quickly and interactively with your customer is the best way to sustain your business.

OpenText™ Vendor Invoice Management for SAP® automates the entire customer order confirmation process via native SAP interfaces such as SAP GUI® and Fiori®. Integrating OCR, machine learning (AI), iRPA, SAP workflows and SAP data SNAPMatch algorithms, the solution most easily guides users through the order creation process in SAP (SD). As a result, OpenText™ Vendor Invoice Management for SAP® ensures the sales efficiency of your teams.

Improve SAP order management and customer experience


Omnichannel retrieval of customer purchase order flows in multiple formats: mail (Scan), email (PDF), fax, XML and EDI.


Conversion and indexing in SAP of data retrieved from the order confirmation via Intelligent Capture for SAP Solutions (OCR).

Check and complete

The captured data goes through a control workflow and is enriched to ensure consistency of the order confirmation with SAP data from SD/MM.

Managing anomalies

The consistency check is carried out according to the SAP Business Rules and will thus identify deviations according to the SAP master data: price, quantity in stock, disparity in payment time, etc.


Collaborative management between users in the sales department through a single cockpit to remove anomalies related to the request and approve it.


Upon validation, the order form is automatically created in the SD module with the possibility of notifying the customer of an order confirmation.

SAP interfaces for processing purchase orders

Automated order data entry

Customer order analysis report


Approval via SAP Fiori Client

Benefits of the solution :

  • Optimal integration into the SAP ECC6 and SAP 4/Hana environment (Add-on).

  • Adaptive machine learning with automated data entry in SAP.

  • Automation of data control with simple anomaly generation.

  • Acceleration of business operations.

  • Reduced costs and time expected for operator input.

  • Analytical dashboard on customer order processing.

Key Figures

  • 50% reduction in operating costs.

  • Elimination of typing errors and human generated errors.

  • About 55% productivity gains.

  • Approximately 75% increase in efficiency when working with a document.

  • Ability to respond to 70% more incoming requests.

  • Approximately 85% of time saved in searching for customer documents.

  • Implemented over an average of 12 weeks.

  • Full integration with SAP.

These datas come from  OpenText Clients

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With our expertise and project experience, we can help you set up your project.

From analysis to deployment, we will take care of all phases of your project.

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