OpenText Exstream Cloud Native
Opentext Exstream Cloud Native is a complete customer communication management solution offering :
- cloud-native architecture,
- an enhanced user experience,
- advanced customization,
- centralized communications management,
- robust security and compliance features.
It enables companies to create outstanding customer communications and strengthen customer relationships in a modern, scalable Cloud environment.
The latest version of OpenText Exstream Cloud Native represents a significant evolution of the solution. An attractive option for companies looking to modernize their communication processes, it helps companies to :
- Engage customers with highly personalized content throughout their customer journey.
- Distribute targeted communications across all channels and media.
- Use data analysis to optimize business decisions.
- Evolve on a global scale in the environment of your choice (public, hybrid or out-of-the-cloud).
Main features
Containerized cloud communications
Supports the move to the cloud with a thin client and containerized design, authoring, editing and orchestration capabilities.
Support for mobile communications with customers
Enables the design of reactive communications with outputs that evolve and circulate independently of media size.
Optimized content creation
Offers non-technical users an easy-to-manage CCM solution for designing, modifying and customizing content, as well as creating rules (content and business) without IT involvement.
Customer engagement analysis
Tracks message delivery and responses, and automatically responds to failures or bounces via an unlimited number of failover channels.
Streamlining and migration made easy
Tracks message delivery and responses, and automatically responds to failures or bounces via an unlimited number of failover channels.
Cloud Native Architecture
Designed to work optimally in cloud environments, offering scalability, flexibility and agility to adapt quickly to market changes.
Unlimited integration
Integrates with multiple applications, including ERP, CRM and OpenText Experience Cloud, for native message delivery across all channels, digital asset management, web portals, journey orchestration, customer profile data and archiving/retrieval.
Benefits of the solution
Streamlining and migration made easy
The solution aims to deliver an exceptional user experience by providing user-friendly, intuitive tools for designing, creating and managing customer communications.
It offers a modern, easy-to-use user interface, enabling users to create highly personalized and relevant communications with little or no coding.
Customer Communication
Opentext Exstream Cloud Native offers user-friendly, intuitive tools for designing, creating and managing customer communications.
With a modern, easy-to-use interface, it allows users to create highly personalized and relevant communications with little or no coding.
Safety and Compliance
The solution aims to deliver an exceptional user experience by providing user-friendly, intuitive tools for designing, creating and managing customer communications.
It offers a modern, easy-to-use user interface, enabling users to create highly personalized and relevant communications with little or no coding.
BCSolutions supports you !
With our expertise and project experience, we can help you set up your project.
From analysis to deployment, we will take care of all phases of your project.