The BCSolutions Service Center
At the service of our Customers and Partners
Established in Morocco since the end of 2018, BCSolutions offers its customers and partners a Service Center around OpenText solutions.
The Service Center aims primarily to strengthen responsiveness, quality and development capabilities for greater customer satisfaction.
This activity complements our expertise in order to respond to the increasingly frequent customer requests for development and support around OpenText dematerialization solutions.
The Service Centre
Based in Casablanca, the center is primarily specialized in the development and support of our partner OpenText products (StreamServe, Exstream, Content Server, Extended ECM, ...). It is composed of consultants specialized in their field and serves both our French and Moroccan clients/partners.
This activity allows us to contribute to the evolution and digitalization of our clients' information systems by offering them services such as :
- Technical assistance.
- Developments.
- Realization of fixed-price projects.
- Provision of a production capacity managed in AGILE mode.
- Third-party application recipe outsourced at the end of the development cycle.
- Third Party Application Maintenance.
- Support.
The benefits
Reactivity
Shortening response time and increasing user satisfaction.
Efficiency
By sharing best practices on different projects.
Quality
By benefiting from the same language and the same time slots.
Cost reduction
Ensuring flexibility of services and
compliance with best practices.
Continuity of service
By ensuring a quality follow-up.
BCSolutions supports you !
With our expertise and project experience, we can help you set up your project.
From analysis to deployment, we will take care of all phases of your project.