Customer Communications Management - Output Management
OpenText | Exstream Platform & StreamServe
OpenText Exstream Platform is the output management and client communications management platform combining the best of Exstream Classic and StreamServe solutions.
The OpenText Exstream Platform is designed to simplify the chain of document creation, modification and distribution.
The OpenText Exstream Platform also contributes to customer loyalty by meeting 3 major needs:
- Creation of documents conveying the company's image.
- Personalization of the documents according to the recipient customer.
- Sending the document on the media chosen by the customer.
The OpenText Exstream Platform formats and distributes all business documents in a user-friendly and automated manner.
The solution covers a very wide functional spectrum:
- Document formatting, customization according to the data.
- Post-processing, letter assembling and postal optimization.
- Distribution of the document on the right destination media (printers, fax server, email, SMS, web server, ...).
Increase customer engagement and boost your brand image
The output management platform, Exstream Platform, connects to all your applications in order to become your solution for managing publishing and customer communications.
Numerous connectors (filesystem, http, ftp, web service, ...) ensure a complete and easy integration to your Information System.
The solution accepts all data formats produced by your applications (XML, CSV, Spool, ...).
Benefits of the solution
Improved customer experience
The solution significantly enhances the customer experience, therefore, it increases customer loyalty.
Creation of communications that comply with and are faithful to the company's graphic charter.
BCSolutions supports you !
With our expertise and project experience, we can help you set up your project.
From analysis to deployment, we will take care of all phases of your project.