The myBCS platform is evolving!
Discover its functionalities
Easy to use thanks to its ergonomic design, the "myBCS" customer area is a secure ticket management application. This platform is regularly updated to improve the experience of our Customers.
It now has an interface in English for our English-speaking customers, available on request in your space.
Not to mention that it also offers a document exchange space that will facilitate interaction and collaboration with our Clients, who will be able to find the documentation of their environment:
- installation documents,
- audit reports,
- project monitoring documents,
- migration procedures,
- …
As well as different types of customer requests:
- Support: Our "OpenText Partner Support" certification offers our customers a quality service to meet their needs as quickly as possible.
Learn more about : the support
- Assistance: Our experts support customers in the different phases of their projects, advising and guiding them on product evolutions.
- Third Party Application Maintenance (TAM): TAM requests are directly processed on the platform by our consultants. This single exchange channel means that it is quickly taken care of, information is centralized and monitoring is optimal.
Learn more about : assistance and TMA
Discover the quality of our services by logging on to the " myBCS " customer portal.
