Business Case
Services Center
Context
- Important network of general agents in France.
- Independent group of mutual insurance companies.
- StreamServe since 2011 for all front/back office editions.
- Choice to capitalize on the existing solution.
Realization
- Establishment of a dedicated team within the outsourced Output Managament service center.
- Technical migration from StreamServe 5.6 to Exstream 16.6.
- The entire Output Managament chain generated via StreamServe/Exstream in conjunction with the business applications (Cegedim).
- Development of new client documents following a change in legislation (PACTE law - PERIN contracts).
- Development of documents following IS changes (Activ'Infinite).
Key information
- Sector : Insurance
- Area : Output Management
- Service: Service Centre
- Solution: Exstream
- Management system: Multiple
Benefits
- The Service Centre allows documents to be delivered and updated in a reactive manner according to regulatory changes.
- Permanent user support by specialist consultants.
- BCSolutions' single point of contact for projects, expertise and TPAM.