OpenText™ Exstream™ Cloud Native
What's new in this new version?
Aix en Provence, August 3, 2023
OpenText™ Exstream™ Cloud Native : What's new?
OpenText™ announced a few weeks ago the new version of its Cloud Native solution. OpenText™ Exstream™ Cloud Native 23.2 continues to help companies to :
- Engage customers with highly personalized content throughout their customer journey.
- Deliver targeted communications across all channels and media.
- Use data analysis to optimize business decisions.
- Run anywhere and scale globally in the public cloud of your choice, hybrid or out-of-cloud.
In its latest version 23.2, the OpenText™ Exstream™ cloud-native solution pushes the boundaries of customer experience by offering an extensive range of powerful features. This major update brings significant improvements to the customer journey, enabling companies to deliver personalized, engaging communications at every stage of the process.
New features include a PDF design import tool, facilitating the creation of dynamic, attractive documents. In addition, operational dashboards provide a real-time global view, enabling teams to monitor, analyze and optimize communications performance. Finally, advanced approval workflows ensure seamless collaboration between teams, accelerating the time-to-market of critical communications.
With version 23.2, OpenText Exstream reinforces its commitment to operational excellence and gives companies the means to stand out from the crowd by offering an unprecedented customer experience.
What are the main features?
Improve your document management with OpenText™ Exstream™ Cloud Native
What's new for OpenText™ Exstream™ Cloud Native?
This solution offers a number of features and enhancements. Here are just a few of them:
Containerized cloud communications
Supports the move to the cloud with a thin client and containerized design, authoring, editing and orchestration capabilities.
Support for mobile communications with customers
Enables the design of reactive communications with outputs that evolve and circulate independently of media size.
Optimized content creation
Offers non-technical users an easy-to-manage CCM solution for designing, modifying and customizing content, as well as creating rules (content and business) without IT involvement.
Customer engagement analysis
Tracks message delivery and responses, and automatically responds to failures or bounces via an unlimited number of failover channels.
Streamlining and migration made easy
Eliminate duplicate content, reduce the number of similar templates and simplify migration with streamlining tools that reduce upgrade costs.
Unlimited integration
Integrates with multiple applications, including ERP, CRM and OpenText Experience Cloud, for native message delivery across all channels, digital asset management, web portals, journey orchestration, customer profile data and archiving/retrieval.
