BCSolutions

Automating customer order processing

OpenText™ Vendor Invoice Management for SAP® Solutions

Take advantage of VIM's extensive functionalities, including incoming document processing, from quotations to payment advices, orders and delivery notes. The ability to deal quickly and interactively with your customer is the best way to secure your business.

OpenText™ Vendor Invoice Management for SAP® automates the entire sales order processing process via native SAP interfaces such as SAP GUI® and Fiori®. 

Integrating OCR, machine learning (AI) and SAP workflow technologies, the solution easily guides users through the order creation process in SAP (SD).

In this way, OpenText™ Vendor Invoice Management for SAP® ensures the sales efficiency of your teams.

Improve SAP order management and customer experience

Receive

Omnichannel retrieval of customer purchase orders in several formats: mail (Scan), email (PDF), fax, XML and EDI.

Capture

Conversion and indexing in SAP of data retrieved from the order via Intelligent Capture for SAP Solutions (OCR).

Check and complete

Captured data passes through a control workflow and is enriched to ensure order consistency with SAP data from SD/MM.

Managing anomalies

The consistency check is carried out according to SAP Business Rules, and will identify discrepancies in SAP master data: price, quantity in stock, disparity in payment terms, etc.

Validate

Collaborative management between users in the sales department through a single cockpit to remove anomalies related to the request and approve it.

Deliver

Once validated, the order is automatically created in the SD module, with the option of notifying the customer of an order confirmation.

SAP interfaces for processing purchase orders

Automated order data entry

Sales order analysis report

 

Approval via SAP Fiori Client

Benefits of the solution

  • Optimum integration with SAP ECC6 and SAP S/4HANA.

  • Adaptive machine learning with automated data entry in SAP.

  • Automation of data control with simple anomaly generation.

  • Acceleration of business operations.

  • Cost and time savings for operators.

  • Analytical dashboard on sales order processing.

Key Figures

  • 50% reduction in operating costs.

  • Eliminate human error.

  • 55% productivity gains.

  • 75% increase in document efficiency.

  • Ability to respond to 70% more incoming requests.

  • 85% reduction in time spent searching for customer documents.

  • Implemented over an average of 12 weeks.

  • Full integration with SAP.

These datas come from  OpenText Clients

BCSolutions supports you !

With our expertise and project experience, we can help you set up your project.

From analysis to deployment, we will take care of all phases of your project.

Mandatory Electronic Billing

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